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Stats & Processing

Monitor the health and growth of your knowledge base with comprehensive analytics and processing status tracking.

Table of Contents

Overview

These features help you monitor the health and growth of your knowledge base. Stats track document additions and changes, while the processing tab shows upload and knowledge readiness status.

Stats

Visual analytics and trends for your knowledge base growth and usage patterns.

Processing

Real-time tracking of document upload and processing status with detailed error reporting.

Workflow

To begin using this section, navigate to 'Stats' and 'Processing' from your dashboard. You can access this page via the path shown below.

Access Path:

Login → AI Assistant → <your bot> → Knowledge base → Configure → Stats / Processing

Stats

The Stats section offers a visual summary of how your Knowledge Base is evolving. This is essential for identifying trends in document usage, content types, and updates.

Stats Interface Dashboard Screenshot

Stat Highlights

Total Sources

  • Count by day
  • Count by week
  • Count by month

Source Types

  • Distribution by type (PDF, DOCX, etc.)
  • File format breakdown and analysis
  • Detailed file format analytics

Created/Updated Sources

  • Track changes over time
  • Document modification patterns
  • Knowledge base activity trends

Visual Charts

  • Interactive dashboards and graphs
  • Better understand knowledge health
  • Visual trend analysis tools

Stats Benefits: Essential for identifying trends in document usage, content types, and updates to optimize your knowledge base performance.

Processing

Every document uploaded to the Knowledge Base goes through a processing phase before becoming available to the assistant. The Processing tab tracks the status of each file.

Processing Interface Screenshot

Processing Interface

Main processing dashboard showing all file statuses

Processing Search Screenshot

Search Processing

Find specific files by name or criteria

Sort Processing Screenshot

Sort Processing

Organize files by various attributes

Processing Features

Completed Files

Fully processed and ready for use by your AI Assistant

Pending Files

In queue or currently being processed

Error Logs

See what went wrong with failed files and troubleshooting information

Sort & Filter Options

By size, creation date, last modified, and processing status

Processing Workflow:

  1. Document uploaded to Knowledge Base
  2. File enters processing queue
  3. Content extraction and analysis
  4. Available for AI Assistant responses

Available Filters

Status Filters
  • • Completed
  • • In Progress
  • • All
Sort Options
  • • By size
  • • By creation date
  • • By last modified
Search Options
  • • By filename
  • • By file type
  • • By processing status