Agentic network operations

It runs the network. You govern it.

Run your network operations autonomously — under policy you set in plain English, with a team of specialist AI agents doing the work and stopping for the human only when judgment is needed. Every reasoning step explainable. Every tool call logged.

12 specialist agents No code Human-in-loop Every step logged
Incident · 3:14 AMautonomous
  • Alarm detected
  • 240 alarms correlated
  • Root cause: cooling fault · Site 12
  • Playbook selected
  • Remediated
  • Verified
  • Resolved — while you slept
40%faster
MTTR improved
Every action
Logged
every reasoning step & tool call — auditable
What autonomous network operations deliver
40%
faster MTTR — incidents resolved in minutes, not hours
90%
less alarm noise — correlation cuts the flood to what matters
24/7
always-on observations, never sleep
30%+
lower NOC OpEx — fewer hands on the same network
Directional outcomes from published AIOps & autonomous-network studies (TM Forum, ServiceNow, DriveNets, IBM, Capgemini) — your results depend on your stack.
Operator to network

One NetworkX. Every system the operator’s job touches.

The autonomous layer of your operations stack — wired via MCP or native APIs into everything the operator’s job touches. 1,300+ pre-built integrations, configured with no code.

Operatorchat · portals · email · Decision Queue
NetworkXthe reasoning core — reviewers in the loop
NMS / EMSNokia, Ciena, Cisco, Juniper
Network elementsNetConf, gNMI, SNMP
CRMSalesforce, HubSpot
ITSM / ticketingServiceNow, Jira
CollaborationSlack, Teams, Email
ObservabilityDatadog, Splunk, Prometheus
Identity / IAMOkta, Active Directory, Azure AD
Cloud platformsAWS, Azure, GCP
+ and more
A specific architecture.

Reasoning, not scripting

Goal-directed

Give it an outcome, not a sequence. “Resolve this alarm” — not step 1, 2, 3.

Reasons, plans, and acts

Plans, picks tools, recovers from errors mid-flight. Work, not just words.

Wired into your world

Integrates with your systems

Calls APIs, queries data, executes against real systems. Not a chatbot — an operator.

Knowledge-driven, not rule-driven

Grounded in your operators' actual knowledge. Not a vendor's rule library.

Coordinated, not freelancing

Multi-agent orchestration

A team of bounded specialists coordinated by a reasoning core. Not one LLM doing everything.

Agent drives. Human stays in charge

Agent does the work. Human sets policy and approves. Corrections become new policy instantly.

The operating model

You own the policy. NetworkX runs the network.

You set the rules in plain English. A reasoning core routes every event to the right specialist, which does the work end to end — and stops for a person exactly where your policy says to. It runs on top of the systems you already have, with no code.

Your systems
NMS / EMSNokia, Ciena, Cisco, Juniper
Network elementsNetConf, gNMI, SNMP
ITSM / ticketingServiceNow, Jira
ObservabilityDatadog, Splunk, Prometheus
Identity / cloudOkta, Azure AD, AWS, GCP
NetworkX
Reasoning coreroutes every event12 specialist agentsone per domainObservationslive network stateKnowledge & policyyour runbooks, in plain English
Operators & team
Decision Queueapprove, reject, teach
Chat · API · Emailask in plain English
Portalsno-code command centers
Voice · SMS · WhatsAppany surface answers
The orchestration layer

One NetworkX. Twelve specialists. Every system the job touches.

Every operator channel in, a reasoning core that fans work out to bounded specialists, and 1,300+ pre-built integrations out via MCP or native APIs — configured with no code, reviewers in the loop.

Reviewers · human in the loop
Channels in
Chat
API
Email
Voice
Portals
NetworkX · Reasoning Coreroutes every event to the right specialist
ObservationsLLM RoutingClassic AI / ML
12 specialist agents — each with its own knowledge, MCP tools & workflows
Fault Management
Performance Mgmt
Service Assurance
Root Cause Analysis
Route & Restoration
Configuration Mgmt
Inventory / Topology
Remediation
Optimization
Policy / Knowledge
Log Analysis
Report
Systems out
NMS / EMS
Network elements
ITSM
Observability
+ and more
See all 12 specialist agents
Fault Managementalarm triage & correlation
Performance MgmtKPIs, thresholds, trends
Service AssuranceSLA & experience
Root Cause Analysiscorrelate across domains
Route & Restorationreroute & recover
Configuration Mgmtconfig & change
Inventory / Topologywhat's where, how it connects
Remediationfix & mitigate
Optimizationcapacity & tuning
Policy / Knowledgerunbooks & rules
Log Analysisparse & find signal
Reportbrief the operator
+ Add your own agentno code, in the admin console
No code · no engineers · no tickets

You build it. You change it. In an afternoon.

Every piece of that model is yours to shape — stand up a new operator portal, add a specialist agent, define what to observe, load a new playbook, or change a workflow — all in the admin console, no code and no waiting on a release. As your policy changes, the operation changes with it the same day.

Across the operation

Every job the NOC does — run by an agent.

From the first alarm to the closing report, NetworkX runs the operator’s day: detect, diagnose, restore, assure, and report — coordinated by one reasoning core.

Detect & triage

Catch it first

Every telemetry source watched; the alarm flood correlated down to what actually matters.
Alarm correlationNoise reductionAnomaly detectionEvent stormsThreshold breaches+ more
Diagnose & root-cause

Find the why

Cross-domain reasoning over inventory, faults, performance, and topology to name the real cause.
Root cause analysisTopology & impactLog analysisService assurance+ more
Restore & remediate

Fix it

The right playbook runs — reroute, roll back, remediate — pausing for a human only when policy says so.
Playbook executionRoute & restorationConfig rollbackAuto-remediationField dispatch+ more
Assure & optimize

Keep it healthy

SLA and experience held; capacity and performance tuned before they turn into incidents.
SLA assurancePerformance tuningCapacity planningOptimization+ more
Report & govern

Show the work

Every reasoning step and tool call logged; incidents summarized, policy updated from corrections.
Incident reportsAudit trailExec dashboardsPolicy updates+ more
The action loop

Watch → detect → decide → act. Without a human in the chain.

Observations watch every source. Detector rules find what matters. The reasoning core picks the right playbook — and only pauses for a human when policy says so.

Sources
  • Polling
  • Webhooks
  • SNMP traps
  • Schedules
  • Streams
  • MCP tool calls
Observations
  • Match rules
  • Trend (rising / falling)
  • Threshold breach
  • Windows + slopes
  • Cooldowns
Reasoning core
  • Picks the right playbook
  • Or picks an agent if reasoning is needed
  • Routes to humans if policy says so
Action
  • Vibes (deterministic)
  • Agents (reasoning)
  • MCP tools out
  • Notify, ticket, mitigate, dispatch
Operator vs. agents

The operator runs the policy. The agents run the network.

The operator

Governs

Approves

Decision Queue. One click to approve or reject.

Reviews

Analytics — where the agents are strong, where they need help.

Teaches

Rejections become new policy, instantly.

§
Sets policy

Plain-English docs the agents follow.

Builds & visualizes

Portals, Observations, Vibes — all no-code.

?
Asks

Plain English, any channel. Gets data and reasoning back.

The agents

Operate

Watch

Every telemetry source, alarm, ticket queue, change window — detector rules fire on patterns, trends, breaches.

Reason

Correlate root cause across inventory, faults, performance, topology. Plan multi-step responses. Coordinate the handoff.

Act

Call APIs, update systems of record, push configs, draft comms at the right SLA tier, page on-call, dispatch techs.

Close the loop

Log every reasoning step and tool call. Notify only when policy says it must. File the report, surface the next insight.

Runs on top of what you have

NMS runs the gear. NetworkX runs the operation.

Whatever NMS, EMS, or OSS is already there stays. NetworkX runs on top through MCP — coordinating the agents that actually do the operator’s work.

1

Multi-vendor by default

Operators run mixed stacks — optical NMS, EMS, OSS, ticketing, change management, all from different vendors. NetworkX runs on top of all of it. One product, every account.

2

The NMS layer gets more valuable

Every alarm gets handled by reasoning, not a person. Every action runs through the NMS already deployed — the license becomes the foundation of an autonomous operations product.

3

Built to outlive the substrate

When the NMS, EMS, or OSS underneath gets swapped or upgraded, the agents keep working — knowledge, policy, and reasoning intact.

Operators
NOC engineers · Field ops · Customer success — through chat, portals, email, the Decision Queue.
NetworkX
The reasoning layer. Agents do the operator's work. NetworkX orchestrates.
NMS / EMS / OSS
Optical NMS · network automation · NEs via NetConf · ticketing · change management — whatever's already on the floor, connected through MCP.
S

Same engine as StudioX Core. NetworkX runs on the same AI Missions, Enterprise Knowledge layer, and 1,300+ integrations as every StudioX deployment — packaged for autonomous network operations.

Whichever surface. Whichever knowledge. Inside the perimeter you trust.

Operators don’t operate the network anymore. They govern it.

Pick the key use cases. Deploy inside your perimeter. See it run — one operator request, a team of specialists, one answer back with the reasoning shown.

Grab a time that works — or text me directly: +1 408 203 5641.